ISO 9001 is implemented by both businesses and public sector organizations in more than 170 countries. Thousands of organizations around the world have been audited and certified by Independent Certification Bodies (also known as third party conformity assessment bodies) for the ISO 9001 Standard.
ISO 9001 is an international standard on Quality Management Systems based on the following quality management principles:
- Customer focus
- Engagement of People
- Process approach
- Evidence-based decision-making
- Relationship management
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