What are the ISO 9001:2015 Principles?
So what are the 7 core principles that each organization has to follow to reach success?
• Customer Focus
The primary focus of QMS and key to long-term success
The leadership element aims to ensure that everyone is aligned with the organization’s objectives, direction, and mission
• Engagement of People
A team of competent, empowered, and engaged people is critical in value creation for customers
• Process Approach
Apply process approach on activities that function together as a system
Critical to ensuring continuous value creation for customers
• Evidence-based Decision-Making
With data, informed decisions can be made for better possible outcomes
• Relationship Management
Identifies significant relationships with interested parties
Source: Information is adapted from International Organisation for Standardisation (ISO).
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